1. Introduction

cKraft Interiors (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an enquiry, schedule a discovery call, download content, or engage with our services. We comply with the UK GDPR, the Data Protection Act 2018, and all relevant privacy regulations.

2. Information We Collect

a) Information You Provide Directly

Name, email, phone number, company/role, project details, preferred contact method, and scheduling information (via Calendly).

b) Information Collected Automatically

IP address, browser/device type, pages viewed, time spent on the website, and analytics data (Google Analytics, Meta Pixel).

c) Information from Communication Channels

LinkedIn enquiries, email exchanges, submitted forms, surveys and downloaded resources.

3. How We Use Your Information

• Responding to enquiries and scheduling discovery calls
• Preparing proposals and project outlines
• Delivering consultancy and procurement services
• Sending relevant updates, resources, or follow-up communication
• Improving website performance and user experience
• Analysing marketing and lead-generation effectiveness
• Ensuring compliance with legal obligations

We do not sell your data.

4. Legal Basis for Processing

• Consent – when you submit a form or opt in
• Legitimate interest – responding to enquiries, B2B marketing
• Contractual necessity – proposals, service delivery
• Legal obligation – financial and compliance records

5. Data Sharing

We may share your information with trusted third parties such as:

• Calendly
• Google Workspace
• CRM tools (e.g., HubSpot)
• Analytics tools (Google Analytics, Meta Pixel)
• Project contractors under confidentiality agreements

6. Data Retention

• General enquiries: up to 24 months
• Client/project data: up to 7 years
• Marketing data: until you opt out

7. Your Rights

You have the right to access, correct, delete, restrict or object to processing of your data. You may also withdraw consent or request data portability. Contact: info@ckraftinteriors.com

8. Cookies and Tracking

We use cookies to improve website performance, store preferences, and analyse user behaviour. You may disable cookies in your browser settings.

9. Security

We use technical and organisational measures such as encrypted communication, secure servers, and access controls. However, no online system is 100% secure.

10. Updates

We may update this Privacy Policy periodically. The “Last Updated” date will reflect any changes.

11. Who We Are

This website is operated by cKraft Interiors. Website: https://ckraftinteriors.com

12. Comments

When visitors leave comments, we collect data shown in the comments form, the visitor’s IP address, and browser user agent for spam detection. An anonymized hash of your email may be shared with Gravatar.

13. Media

If you upload images, avoid including EXIF GPS data. Visitors may extract location data from uploaded images.

14. Cookies (Website Functionality)

If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. Additional cookies may be used when logging in or editing content.

15. Embedded Content

Articles may include embedded content (videos, images, etc.). Embedded content behaves as if visiting the external website, which may track your interaction or collect data.

16. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

17. How Long We Retain Your Data

Comments and metadata are kept indefinitely. For registered users, profile information is stored and can be edited anytime.

18. What Rights You Have Over Your Data

You may request an exported file of your personal data or request deletion of your data. This excludes data required for legal or security purposes.

19. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.